Case studyHospitality·Suresnes, France

Parking Revolution at Campanile Hotel Suresnes

An ageing system, recurring breakdowns, a degraded customer experience. How Spark turned a point of friction into a competitive advantage in just a few days.

72h

Time to go live

£0

Upfront investment

100%

Zero paper ticket

Campanile Hotel Suresnes

The challenge

Replacing an obsolete system without impacting finances

Before March 2025, the parking management system at Campanile Hotel Suresnes was on its last legs. Frequent breakdowns, ticket issues and the complexity of manual operation were testing the patience of both guests and hotel staff.

Recurring failures of the existing system

Lost or defective tickets

Degraded customer experience

The solution

SPARK implementation in a matter of days

It was in this context that the hotel chose to implement Spark, a new parking management solution designed for modern infrastructure. The installation, carried out in March 2025, was remarkably fast , the solution was up and running in just a few days.

Spark stands out for its innovative and fully digital approach: no paper tickets, no cash, and manageable from any connected device.

Spark touchscreen installed at Campanile Hotel

Deployed features

Licence plate reading at exit

Entry / Exit

Ticketless operation

The solution uses licence plate reading for vehicle entry and exit, eliminating the hassle of lost or defective tickets.

Digital payment terminal

Payment

100% digital payment

No more cash. Payments are made by bank card, via digital options or at the front desk, greatly simplifying the process for users and the hotel.

Conclusion

A point of friction turned into a competitive advantage

The implementation of Spark at Campanile Hotel Suresnes illustrates how modern technology can solve long-standing operational problems. By turning a point of friction into an advantage, Spark not only optimised parking management but also contributed to a better guest experience and simplified tasks for hotel staff. This transition to a subscription-based, ticketless and cashless solution perfectly illustrates how innovation can improve efficiency and satisfaction in the hospitality sector.

Benefits

The advantages for Campanile Hotel Suresnes

Financing

Zero upfront investment

The hotel was able to modernise its parking infrastructure without spending large amounts of capital, thanks to a subscription-based business model.

Offer

All inclusive

Equipment, software, maintenance and payment services. A single point of contact for the entire parking system.

Usage

Simplicity of operation

Designed to be intuitive, Spark requires no specialist staff. Existing teams were able to adopt it quickly via a web interface.

Flexibility

Options

QR code payment, subscriptions for partner companies, space reservation. A welcome level of customisation.

Deployment

Fast installation

Smooth and fast implementation, minimising service disruption so the new solution benefits the hotel almost immediately.

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